# --
# Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
# Copyright (C) 2021 Znuny GmbH, https://znuny.org/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --

package Kernel::Output::HTML::ToolBar::TicketResponsible;

use parent 'Kernel::Output::HTML::Base';

use strict;
use warnings;

use Kernel::Language qw(Translatable);

our @ObjectDependencies = (
    'Kernel::Config',
    'Kernel::Output::HTML::Layout',
    'Kernel::System::Log',
    'Kernel::System::Ticket',
);

sub Run {
    my ( $Self, %Param ) = @_;

    my $ConfigObject = $Kernel::OM->Get('Kernel::Config');

    # check responsible feature
    return if !$ConfigObject->Get('Ticket::Responsible');

    # check needed stuff
    for my $Needed (qw(Config)) {
        if ( !$Param{$Needed} ) {
            $Kernel::OM->Get('Kernel::System::Log')->Log(
                Priority => 'error',
                Message  => "Need $Needed!"
            );
            return;
        }
    }

    return if !$ConfigObject->Get('Frontend::Module')->{AgentTicketResponsibleView};

    # get ticket object
    my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');

    my $TicketFrontendConfig = $Kernel::OM->Get('Kernel::Config')->Get('Ticket::Frontend::AgentTicketResponsibleView')
        // {};
    my $UserIDForSearch = $TicketFrontendConfig->{TicketSearchWithAdminUser} ? 1 : $Self->{UserID};

    my $Count = $TicketObject->TicketSearch(
        Result         => 'COUNT',
        StateType      => 'Open',
        ResponsibleIDs => [ $Self->{UserID} ],
        UserID         => $UserIDForSearch,
        Permission     => 'ro',
    ) || 0;
    my $CountNew = $TicketObject->TicketSearch(
        Result         => 'COUNT',
        StateType      => 'Open',
        ResponsibleIDs => [ $Self->{UserID} ],
        TicketFlag     => {
            Seen => 1,
        },
        TicketFlagUserID => $Self->{UserID},
        UserID           => $UserIDForSearch,
        Permission       => 'ro',
    ) || 0;
    $CountNew = $Count - $CountNew;

    my $CountReached = $TicketObject->TicketSearch(
        Result                        => 'COUNT',
        StateType                     => ['pending reminder'],
        ResponsibleIDs                => [ $Self->{UserID} ],
        TicketPendingTimeOlderMinutes => 1,
        UserID                        => $UserIDForSearch,
        Permission                    => 'ro',
    ) || 0;

    my $Class        = $Param{Config}->{CssClass};
    my $ClassNew     = $Param{Config}->{CssClassNew};
    my $ClassReached = $Param{Config}->{CssClassReached};

    my $Icon        = $Param{Config}->{Icon};
    my $IconNew     = $Param{Config}->{IconNew};
    my $IconReached = $Param{Config}->{IconReached};

    my $URL = $Kernel::OM->Get('Kernel::Output::HTML::Layout')->{Baselink};
    my %Return;
    my $Priority = $Param{Config}->{Priority};
    my $Block    = $Param{Config}->{Block};

    if ($CountNew) {
        $Return{ $Priority++ } = {
            Block       => $Block,
            Description => Translatable('Responsible Tickets New'),
            Count       => $CountNew,
            Class       => $ClassNew,
            Icon        => $IconNew,
            Link        => $URL . 'Action=AgentTicketResponsibleView;Filter=New',
            AccessKey   => $Param{Config}->{AccessKeyNew} || '',
        };
    }
    if ($CountReached) {
        $Return{ $Priority++ } = {
            Block       => $Block,
            Description => Translatable('Responsible Tickets Reminder Reached'),
            Count       => $CountReached,
            Class       => $ClassReached,
            Icon        => $IconReached,
            Link        => $URL . 'Action=AgentTicketResponsibleView;Filter=ReminderReached',
            AccessKey   => $Param{Config}->{AccessKeyReached} || '',
        };
    }
    if ($Count) {
        $Return{ $Priority++ } = {
            Block       => $Block,
            Description => Translatable('Responsible Tickets Total'),
            Count       => $Count,
            Class       => $Class,
            Icon        => $Icon,
            Link        => $URL . 'Action=AgentTicketResponsibleView',
            AccessKey   => $Param{Config}->{AccessKey} || '',
        };
    }
    return %Return;
}

1;
